RTS Academy

Everything you would like to know about the optimization of business processes since today is available in web audiovisual format thanks to the new RTS portal and the latest training and supporting web services.

In tune with its innovative vocation and the development of its presence on international scale, RTS has launched a new web portal (www.rtsglobal.eu). It has been developed to offer to sector operators a new modality of study on how to optimize business processes, increase profits and efficiency of the single phases that compose the management of the activities for cardboard companies.

RTS ACADEMY

The RTS Academy team (chaired by Mauro Mercadante) gathers the excellence of RTS specialists and puts together the results obtained by the Best Practices that RTS has collected in more than 30 years of activity working side by side with hundreds of companies in Italy, Spain, France and the main emerging markets. The mission of RTS Academy is to create a link between clients and the R&D area of the software house, with the objective to assist and train the operators to fully exploit the potential that new technologies offer for the optimization of processes in web and mobile environment, as well as providing consulting services and support for the management of the specific issues, sharing with clients an expertise that has no equal in the sector.

THE NEW PORTAL

The main characteristic of the new portal www.rtsglobal.eu is its capability to build a real resource center available 24/7 for all the operators that intend to acquire new knowledge about the state of the art of application technologies, which allow them to innovate business processes, and implementation, monitoring and optimization methodologies of ICT solutions and management processes. All this is possible thanks to a constantly updated showcase with audiovisual material divided into thematic areas, which stand out for the high-level counseling and training content as well as ease and immediacy of use. Of course, the entire material is in multi-language mode: English, French, Spanish, Portuguese.

AUDIOVISUAL “How To”

The Audiovisuals provided by the new website cover the majority of the business processes that rule the different operational areas of cardboard world companies (Production, Logistics, Business Intelligence, Security and Sustainability, everything in tune with the RTS SMART COMPANY strategy for the above quoted harmonious and integrated development. Smart Company is based on proven and vertical best practices. It allows you to identify areas where business performance can be improved. RTS's solutions and know-how, unique in the corrugated board sector, provide the benefits of efficiency and integration of systems.

TRAINING, WEB SEMINARY AND COUNSELING SERVICES

Among the latest news derived by the RTS Academy launch stand out the new training, support and counseling services. For example, starting from today clients will be able to attend a wide range of web seminaries, directly edited by RTS Academy specialists, regarding relevant issues such as:

  • Management of data security
Management of permissions on ERP system ("Who can do what"), alert and proactive control systems, access control to the corporate network systems for 'Business Continuity'.
  • Management of offers
Generation of simplified forms for budgeting, offer creation and dispatch offer to the customer, offer progress situation, management of valid offers, closing of offers accepted by the client and passed to order, closing of offers for validity expiry, analysis for customer/agent of the number of loaded offers.
  • Management of the estimate with technical data sheet
Loading of sales lists, updating of lists as a percentage or per m2, printing and dispatch of lists to customers, estimate of data sheet already in production.
  • Management of final balance of the order
Final balance calculating procedure of order, comparison between the real data and the foreseen data during the insertion of the order.
  • Management of the c/work
Handling contractors, contractor warehouse, and optimization of goods in contract work.
  • Management of inventory adjustments of stock
Loading / adjustment of finished product inventory on order, loading / inventory adjustment accessories products in stock.
  • Management of shipping loads
Use of types of delivery, management of multi-deliveries, scheduling of load delivery / before note, progress status of shipping loads, printing shipping load, generation of delivery notes from shipping load.
  • Management of shipments control
Analysis of operational errors regarding shipments, sales and production.
  • Management of printing sets and dies
Orders entry for printing sets and die, status of progress of printing sets order, loading of printing sets in the warehouse, printing set positioning, management of printing sets status.
  • Transportation Management
Loading of carriers lists, management of trip tracks, optimization of trip tracks, analysis of transport costs from carrier to the customer, control rate of exploitation of trucks.
  • Management of pallets
Management of returnable and billing pallets, control of situation of pallets to give back, management of packaging of technical data sheet, billing not returned pallets.
  • Management Billing + credits
Procedure of loading of charges before billing, management process of credit notes, checking documents before invoicing, billing test.

During these online events, participants will be in touch in a direct, immediate and interactive way with specialists, which can provide Know-How, demonstrations, face specific problems, and develop insights.

RTS LIVE SUPPORT

It will also be possible for customers who request it, to access to RTS, RTS LIVE SUPPORT services, designed to help customers in interactive mode with the aid of specific technologies that allow you to meet and work remotely in a timely manner. This is a particularly pressing need coming from RTS customers located in Latin America, Africa and the Middle East, where distances and time zones may represent obstacles, worthy of specific consideration.

To conclude, RTS will be present at Salon Emballage in Paris from 17 to 20 November.

For further information, please contact the French subsidiary.